FAQs

The One-off Website Build / Setup cost is paid once when we design, build, and launch your website. It covers the initial setup needed to get your site live.

The monthly subscription covers hosting and on-going maintenace charges. We keep your website online, secure, and accessible to customers 24/7.

After delivery, extra updates and content changes are billed at $30/hour. We’ll confirm the scope first so you know what to expect.

If hosting issues occur, we’ll help restore your website and get it back online as quickly as possible.

Once your package and any add-ons are confirmed, we’ll send an invoice or secure payment link. Work starts once payment is received (or as agreed).

Yes — you can request changes anytime. If it’s after launch and not included in your plan, it’s billed at $30/hour.

Most websites have two ongoing costs: hosting (monthly server cost) and domain renewal (usually yearly). Hosting keeps the website online, and the domain keeps your web address active.

Yes. We can redesign your website and keep your existing domain name. When your new site is live, you can cancel the old hosting provider.

Absolutely. We can help point your domain to your new website by updating the DNS settings correctly.

SEO (Search Engine Optimisation) is improving your website so it can show up better on Google when people search for services like yours. It helps bring more relevant visitors over time.

It’s your business listing that appears on Google Search and Google Maps. It helps customers find you, see reviews, and contact you easily. It’s especially useful for local businesses.

We can connect your website to Google Analytics, which gives you insights like how many people visit your site, which pages they view, how long they stay, and where they’re coming from. This information helps you make smarter decisions about content and improvements. Available as an optional one-time setup.

Website packages don’t include email accounts by default. If you’d like a custom email address using your domain name (such as info@yourbusiness.co.nz), we can arrange this through Google Workspace. A one-off setup fee applies, with a separate monthly cost billed by Google.